Marketing Assistance

An important factor of the relocation process is to sell the transferee's departure home quickly and for the best possible price. MoveTrek Mobility’s Home Marketing Program assists with agent selection and develops a comprehensive home marketing strategy and plan. Our Account Managers act as advocates to provide professional counseling and support to your transferee to make the process of selling their departure home as smooth as possible.

Home Sale Programs

MoveTrek Mobility offers a variety of home sale programs and accurately administers them to comply with IRS guidelines. We explain the significant cost savings, favorable tax treatment, and the structure of each Home Sale Program to help determine the most cost-effective one for your company.

Household Goods Management

MoveTrek Mobility has established and enjoyed long standing partnerships with local, national, and international van lines. These partnerships are based on our shared commitment to service excellence and cost control. MoveTrek guarantees professionally managed single-source accountability for transferees’ household goods shipment and storage needs. We select quality carriers, estimate costs, schedule pickup and delivery dates, as well as coordinate storage when needed. We carefully audit all invoices in-house and quickly administer claims resolutions that meet our clients' and transferees' satisfaction. All of our service providers are internally monitored for performance and through employee surveys that are distributed at the end of each relocation. The volume discounts negotiated with our household goods suppliers are passed on directly to our clients with 100% disclosure and transparency.

Travel Coordination

Travel services coordinated and managed by MoveTrek Mobility include scheduling airfare, hotel, and car rental in accordance with the client’s relocation policy. Expenses are processed and direct-billed to MoveTrek so the transferee is never out-of-pocket for reimbursable expenses. This eliminates the potential for mixing relocation and business travel expenses.

Property Management

Our property management services allow our transferees to focus on their new job responsibilities while their departure residence is professionally and reliably managed. We relieve your relocating employee of concerns and distractions by monitoring the property and handling any unexpected situations. Each transferee receives a guide with detailed information about the different programs available.

-

Community Orientation

Choosing the right community and home when moving to a new location can be challenging. The Account Manager conducts a detailed needs analysis and collaborates with the assigned relocation-trained real estate agent to develop an itinerary that provides a comprehensive tour of the new location tailored to the transferee's wants and needs. Prior to the transferee's arrival, they will be provided with a welcome kit that includes general and customized information on the new community, focusing on the transferee's housing preferences whether it be renting or purchasing.

Home Finding Assistance

MoveTrek’s Account Managers conduct a needs assessment and select a Relocation-Trained Agent in the destination location to assist your transferee with their home finding needs. Our agent helps the transferee navigate through the new communities and shares his or her expertise on the selected areas. The agent understands the additional attention that’s necessary to ensure the home finding trip is a successful experience. The Account Manager stays in contact with the transferee making any necessary adjustments regarding location, housing, and additional agent assistance until they are settled in their new home.

Rental Assistance

MoveTrek Mobility provides a detailed rental assistance program that ensures renting transferees receive the same high level of customer service and support as our transferees that plan to purchase. Our rental assistance program is designed to guide the transferee through the rental process by providing details on rental requirements, deposits, and application fees. We are there to assist with lease cancellations and negotiations and will carefully review the lease agreements to ensure transferees understand what their responsibilities will be prior to the execution of the lease.

Temporary Living

MoveTrek’s Account Managers coordinate authorized temporary housing accommodations in the new location based on the needs of the transferee. When searching for the right property, we consider many factors such as the projected commute time, length of stay, pet needs, budgetary requirements, safety, and any other factors that may need to be considered. We have partnered with many national housing companies and hotels with preferred rates that benefit our clients and their employees.

Mortgage Assistance

MoveTrek Mobility has established relationships with national mortgage lenders that offer the transferee a wide selection of home financing options, with competitive mortgage rates and exceptional personal guidance throughout the loan process. We inform the transferee on how extremely important it is in today’s economy for a buyer to be pre-approved; this provides negotiating leverage when purchasing a home and establishes a realistic purchase price. Our Account Managers stay in close contact with the transferee and mortgage loan officer to ensure a smooth successful closing, and the transferee is comfortably settled in the new location.

U.S. Settling-In Services

MoveTrek Mobility's settling-in services is a menu driven program that is designed to set up local lifestyle needs of the transferee and their family. Our Account Managers will be an advocate and the single point of responsibility, monitoring the progress of all customized services to ensure a successful implementation. We provide a high level of customer service and comprehensive program management with the support of our local representatives who have the expertise and knowledge of the new destination location. Our professional guidance, dedication, and support enable the transferee and their family to transition comfortably and adapt quickly to their chosen community in the most cost effective and resourceful way. Services include but are not limited to:

• Counseling and needs assessment
• Customized information package
• Identification of housing options
• Temporary housing arrangements
• Home purchase or lease negotiations
• Furniture rental assistance
• Auto and home insurance
• Open local bank account
• Apply for social security
• Accompany to RMV to assist with the process of obtaining a driver's license
• Automobile lease or purchase
• Healthcare resources
• School and daycare search