Our Philosophy

Our philosophy is to provide every client and transferee with the highest quality of customer service and support regardless of company size or number of moves. We are committed to customizing a relocation program to fit the specific needs and expectations of each individual client. We consider our clients a partner and strive to build long-term relationships based on trust and commitment.

Our Team of Experts

MoveTrek's team of dedicated Account Managers has between 16 to 26 years of individual experience and provides personalized consulting services and support to our clients and transferees worldwide. We deliver the highest quality service and an exceptional relocation experience through our "Single Point-of-Contact" service model for each relocating employee and their family. Through this service model, your employees' Account Manager will provide personalized counseling, coordinate and manage all services, and be an advocate throughout the relocation process. We are proactive in keeping our clients and relocating employees informed and updated at all times. Transferees can reach their Account Manager after hours, on weekends, and will never be passed through a call center. This enhances communication and the quality of service for the employee during what can be a stressful time.

Our Independence

MoveTrek is an independent and privately-owned and operated company. While other relocation providers may be tied to a specific real estate company or van line, MoveTrek is able to select the best suppliers in the industry no matter what their affiliation. We are able to provide high quality service and best pricing to our clients and transferees because we have the flexibility to choose vendors based on performance and service delivery. Volume negotiated discounts are passed on directly to our clients with complete transparency. We choose our service partners very carefully, as they are an extension of MoveTrek and represent the direct service we provide to our clients and their transferees.

Industry Leading Technology

Our relocation management system is web-based and gives secure real-time access that is available 24 hours a day from any location. Our clients can monitor program activity and budget details for every relocating transferee and each transferee can access their own detailed information. Both clients and transferees have a customized protected password. The process is smooth and effecient and contributes to a positive relocation experience.

Total Transparency

MoveTrek has always been committed to the highest ethical standards and maintaing transparent business practices at all times. We perform a rigorous audit of final invoices against overall budget, preliminary budget, and physical survey, with special attention to household goods and property settlements. We invite our clients to view any and all costs associated with their relocation program and policies. We treat our clients' money like it's our own; we contain costs without compromising the quality of service. We believe that our integrity, transparency, and our commitment to our clients empower us to deliver exceptional service that is cost-effective to everyone we serve.